You can’t handle the truth – why most leaders say they want their businesses to be customer-centric but aren’t willing to take the first step

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Establish a new business that endures over a long time is hard. We all know the statistics; 80 % of companies fail within the first 2-3 years. Business strategists like to think in portfolio terms. Whether it’s a question of cash cows versus rising stars or of businesses that prosper at different points in an […]

You can’t handle the truth – why most leaders say they want their businesses to be customer-centric but aren’t willing to take the first step Read More »